FAQ
Frequently Asked Questions
Q1: What makes TechnoMedix different from other digital agencies?
TechnoMedix is founded and led by doctors with over 30 years of combined experience in medicine and healthcare technology. Our solutions are designed for doctors, by doctors—ensuring unmatched precision, credibility, and empathy in every project. Alongside our deep domain expertise, we bring the technical skills necessary to deliver results, whether in content writing, marketing, coding, project management, or design, making us a uniquely well-rounded team.
Q2: Do you work with clients outside India?
Yes. We work with healthcare professionals and organisations globally. Our team is equipped to handle international time zones, medical guidelines, and localisation needs, both technically and culturally.
Q3: How do you ensure client data and confidentiality are protected?
We follow strict confidentiality protocols and offer NDAs upon request. All client data is secured with end-to-end encryption and role-based access control, and hosted on GDPR- and HIPAA-compliant cloud platforms. We conduct regular internal audits, ensure consent-based data handling, and give clients full ownership and transparency over their information.
Q4: Who can benefit from your services—individual doctors, clinics, or larger hospitals?
No, we don’t only focus on hospitals. Our services cater to a diverse range of clients—individual doctors building their personal brand, clinics enhancing their online presence, and hospitals streamlining their operations. More importantly, we specialise in supporting healthcare and wellness companies, including healthtech platforms, diagnostic brands, and digital health startups like Pharmeasy, MHM, Inito, Boyner, and Indimac. We tailor our solutions to meet the unique needs of every healthcare player, big or small.
Q5: How do you start working with a new client?
We begin with a consultation to understand your goals, audience, and specific challenges. Based on this, we recommend a strategy or service mix and share a detailed proposal outlining deliverables, timelines, and costs.
Q6: Can I start with a small project before committing to a larger one?
Absolutely. Many of our long-term partnerships began with a single blog, website page, or consultation. You’re welcome to start small and scale as we build trust and deliver results.